Privacy & Cookie Policy
Effective date: 17 April 2026 | Last reviewed: 17 April 2026
This policy explains how Ambient Driveways collects, uses and protects your personal information when you visit our website or get in touch about a project. We only collect what we need, we keep it safe, and we never sell it to anyone. If you have any questions, please don’t hesitate to contact us.
Who we are
Ambient Driveways Limited (company number 03816823) is a family-run driveway, patio paving and landscaping contractor based in Bolton, Lancashire. Founded in 1985 by Anthony Milton, we have been delivering quality outdoor transformations across Bolton, Bury, Manchester and Lancashire for over 40 years. For the purposes of UK data protection law, Ambient Driveways is the data controller responsible for the personal information collected through this website.
Ambient Driveways Limited
Company number: 03816823
Bolton, Lancashire
Phone: 01204 847369
Website: ambientdriveways.co.uk
What information we collect
Information you give us
When you contact us through our website, request a quote or get in touch about a project, we may collect:
Your name and contact details — email address, phone number and home address
Details of your project — including the type of work, location and any specific requirements
Any other information you choose to share when getting in touch
Survey and site visit information
When we carry out a free site survey or quotation visit, we may record details about the property and the proposed works — including measurements, site conditions, drainage considerations and access requirements. This information is used solely to prepare an accurate quotation and, if accepted, to plan and deliver the project.
Project and contract records
For accepted projects, we maintain records including the agreed specification, quotation, correspondence, invoices and any guarantee or warranty documentation. These records are kept for the duration of any applicable guarantee period and beyond as required by law.
Information collected automatically
When you visit ambientdriveways.co.uk, standard technical information may be collected automatically, including your IP address, browser type, device and the pages you visit. This is collected via cookies — see the Cookie section below.
How we use your information
To respond to your enquiries and arrange free site surveys and quotations
To prepare, deliver and manage your driveway, patio or landscaping project
To issue invoices and process payments
To administer guarantees and handle any aftercare queries
To send relevant updates about our services, where you have agreed to receive them
To improve our website and customer communications
To meet any legal or regulatory obligations
Our legal basis for processing
Contract performance — to quote for, deliver and administer your project
Legitimate interests — to respond to enquiries, manage customer relationships and promote our services
Legal obligation — to retain financial and contractual records as required by law
Consent — for any marketing communications we send to you
Project photography
We occasionally photograph completed projects for use on our website, social media and in promotional materials to showcase our workmanship. Where photography clearly shows a property, we will seek permission from the customer before publishing. If you would prefer your project not to be photographed or published, please let us know and we will respect your wishes.
Who we share your information with
We do not sell personal data. We may share it in limited circumstances:
With trusted subcontractors or suppliers where required to deliver your project, under appropriate arrangements
With our IT and website service providers, under appropriate data processing agreements
With HMRC, where required for financial reporting
With authorities or regulators, where required by law
We do not transfer personal data outside the UK.
How long we keep your data
Enquiry and quotation data — up to 2 years
Project and contract records — for the duration of any guarantee period and up to 6 years thereafter
Financial and invoicing records — up to 7 years (HMRC requirement)
Marketing preferences — until you unsubscribe or withdraw consent
Data is securely deleted or anonymised once it is no longer needed.
Cookies
Cookies are small text files placed on your device when you visit a website. They help the site work properly and allow us to understand how visitors use it.
Type Purpose Examples
Essential Needed for the website to function correctly Session management, security
Analytics Help us understand how visitors use the site so we can improve it Google Analytics (anonymised)
Marketing Used to show relevant content or measure the effectiveness of communications Third-party tracking (where used)
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how the website works. Essential cookies cannot be turned off as they are required for the site to function.
Your rights
Under UK data protection law, you have the right to access, correct, delete or restrict how we use your personal data, to object to processing based on legitimate interests, and to withdraw consent at any time where consent is our legal basis. You also have the right to complain to the ICO at ico.org.uk or on 0303 123 1113.
To exercise any of these rights, please contact us using the details above. We will respond within one calendar month.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
Ambient Driveways Limited
Company number: 03816823 | Bolton, Lancashire
Phone: 01204 847369
Website: ambientdriveways.co.uk